Customer reviews of JDS Autos

By Andrea T on 18 March 2016 | Verified purchase

I would recommend JDS Autos as I was extremely pleased with the professional service I received. The owner was kind and courteous. Any questions I had were dealt with effectively. The quality of the car was excellent for the money and I have already told several friends about the company.

By Mrs Amanda K on 10 March 2016 | Verified purchase

Mr Smallwood is fantastic! No request was too outlandish for him; he took on board all my needs and requirements, and got me exactly what I wanted. I am thrilled to bits with my car, and I've recommended him to all my friends and family :)

By Mrs Jane S on 10 March 2016 | Verified purchase

They did exactly what they said they would do, The car was totally as it was described to me on the telephone before I agreed to pay a deposit for it, The car was ready for me to collect on the day I wanted to get it & it even came with a twelve months warranty. Over the moon with the whole process and I will certainly be looking on JDS Autos website again the next time I'm in the market for a new car. Thank you.

By Mark S on 09 March 2016 | Verified purchase

Absolutely brilliant car as described and better. Was exactly as described in advert but looks even better. Would recommend to friends family or anyone looking t buy a car. In fact better than dealership with a more personal touch. A first class service from start to finish.

By Anthony T on 09 March 2016 | Verified purchase

Could not have made buying a new car any easier, Fantastic bespoke showroom with outstandingly prepared vehicles. Better than a main dealer service with the added personal touch, Andy and John are down to earth and I would highly recommend JDS Autos to anyone that is looking for a new vehicle.

By Barry F on 05 March 2016 | Verified purchase

car first class streesfull with the deal 2 appointments cancelled when on premises other partner had taken trade plates home on aplained because I had rolled up £7600,did not give a dealers guarantee only a years warrancy to whitch I paid £345.oil cap not on engine found lying on bottom skirt.allow others to obstruct enterance gate resulting in damage to offending car these cars no longer parked there.would not recomend this dealer to my friends.This is first time I have ever bought a car without a dealer guarantee

Reply from JDS Autos on 31/05/16

Barry, We are really disappointed that you did not mention any of the above to us as we are only able to rectify any problems, Faults etc. If we are told about them. I feel that a "One Star" rating from you is totally unjustified and feel that you have simply tried to punish us due to the fact that you reversed your vehicle into a 75K 2015 Range Rover and drove off!! We then reviewed the CCTV footage to find out it was you. With regards to the Warranty, The vehicle you purchased from us was sold to you with a 12 Months WMS 4* Warranty included Free Of Charge and at the time of sale it was explained to you that the warranty would been shown on your invoice for accounting purposes. At JDS Autos we pride ourselves in providing quality pre owned Sports and Prestige vehicles at competitive prices and we always try our best to provide excellent customer service and after sales. We take on board any feedback and will always try our very best to resolve any issues. Kind regards John

By Francesca K on 28 February 2016 | Verified purchase

Great dealer- could not have asked for anymore! Extremely helpful and sourced me exactly the car I wanted. Fantastic service!

By Jeremy R on 22 February 2016 | Verified purchase

This is a dealer that fully justifies a five star rating. I found them to very straightforward and helpful and did everything to facilitate my purchase.In all a very pleasant experience. I must commend their adverts in Autotrader as being very well constructed and carrying all the pertinent facts to initially attract a prospective purchaser.This is not always the case. I would happily buy from them again or recommend a friend to do so.I wish the all the best for the future.

By Amy F on 16 February 2016 | Verified purchase

Organised for the car to be taken on the day!

By David H on 16 February 2016 | Verified purchase

Hi, we purchased our new family car through the team and found them to be the perfect combination of small and personable business, yet professional. The car was immaculately presented with all supporting documentation to reassure us, there was no hard sales techniques just informative support and the cars really did sell themselves. Don't be put off by the external first impressions of the sales unit, it is a hidden gem! Many thanks